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Getting SupportΒΆ

In addition to the availability of this user documentation, there are two other ways of getting support in BonFIRE:

The forum is a good support channel for discussing how to best do something that the online documentation does not cover. You may find that your questions have already been addressed in existing threads, so please do a search for your question before creating a new thread. Feel free to support fellow community members if you know the answers.

If email support is used, please specify the problem in as much detail as possible. A support ticket will be opened for you and a person will be assigned to assisting you.